How Our Privacy Policy Covers Wallet Records
When you create an account, we collect the details needed to identify the account, complete phone verification and respond to account requests. We may record transaction references, status changes and support messages connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity; the payment
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provider may also keep its own records under its terms. Device and login details help us detect unusual access and keep sessions connected to the right account. We use these records to provide account access, check wallet status, resolve payment questions and meet applicable legal duties.
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We do not describe access as universal: eligibility depends on local law, and the policy applies only where local law permits. If a policy change affects how we use personal data, we place the updated wording on this page and identify the effective date.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.